Preston Campbell Foundation Lottery draws are conducted by, and in aid of the charitable services of, NORTEC Employment and Training Limited, ABN 88129092280 (Beneficiary) operations throughout Australia.

RESULTS

The 1st Prize winner will be contacted by their supplied phone number (s) and email. All Prize winners are notified in writing within 7 days from the draw via email or mail. Results are published online on the Winners page at www.pcflottery.org.au on the day of the draw.

GENERAL LOTTERY CONDITIONS

• Tickets AUD $5 each.
• To enter, eligible entrants must purchase one or more lottery tickets from the website or through such direct marketing channels as may be utilised by the Beneficiary or the Lottery Manager from time to time.
• Credit card payments must be received by close date to be entered into the draw.
• Only payments for tickets in the current lottery will be accepted. Pay-In-Advance orders are not accepted.
• Lottery tickets are not tax deductible.
• All lottery prizes are not taxable under the prescribed lottery arrangements.
• PCF Lottery accepts no liability for any tax implications that may arise from winning a prize.
• If, for any reason, in the reasonable opinion of the Beneficiary the Lottery is unable to be undertaken as intended, the Beneficiary reserves the right, in its sole discretion, to cancel, modify, or suspend the Lottery subject to relevant regulatory authority requirements.
• For information on playing responsibly, call Gambling Hotline 1800 858 858.

CONDITIONS OF ENTRY

• Entrants must be 18 years or older at the time of purchase of a ticket in the lottery.
• If requested, entrants must be able to produce proof of age and residency, prior to being awarded a prize.
• Entries not completed in accordance with these terms and conditions are ineligible.
• The Beneficiary reserves the right, in its sole discretion, to disqualify individuals who it has reason to believe have breached any of these terms and conditions, engaged in unlawful conduct, or engaged in practices to jeopardise the fair and proper conduct of the lottery.

The following person are ineligible for entry:

• People engaged in the management, sales, or supervision of the lottery and their immediate family, as well as the Lottery Managers, employees, directors, managers and immediate family, are all ineligible to enter the Lottery.
• Immediate family members for a person identified above, means including the person’s spouses; de facto spouses; parents; siblings, half-siblings; and children residing at the same premises as the person.
• It is the sole responsibility of all entrants of the Lottery to ensure they are eligible and abide by their country’s laws/regulations prior to making a ticket purchase and accept the prize/s offered as a part of the Draw. Entrants agree to the publication of their ticket number, suburb, state and postcode in the event of a winning ticket.

EARLY BIRD BONUS DRAW

• Early Bird Bonus Draw – 2 x $500 Gift Card Prize. To enter, purchase tickets in a PCF Lottery before the date indicated. Tickets purchased through an Aspire Club membership will automatically be entered into the Early Bird Bonus Draw and will be eligible to win as per the Aspire Club Draw eligibility. Early Bird bonus draw is drawn following the Major Draw Prizes. Refer to lottery prize details for dates and further terms and conditions.

ASPIRE CLUB DRAWS

• By signing up as a PCF Aspire Club Supporter, tickets purchased through your membership are automatically entered into PCF Lottery exclusive Aspire Club Supporter draws.

DRAWS

Aspire Club Platinum Prize Draw – 1 x $3,000 Gift Card
Aspire Club Gold Prize Draw: - 1 x $1,500 Gift Card
Aspire Club Silver Prize Draw: 1 x $1,000 Gift Card
Aspire Club Bronze Prize Draw: 1 x $500 Gift Card
Early Bird Draw**: 2 x $500 Gift Card

To be eligible for the Aspire Club Supporter Prize Draws you must be a PCF Lottery Aspire Club Supporter at the date of entry into the relevant Aspire Club Supporter draw with a successful ticket purchase in an open PCF Lottery, one (1) entry per ticket purchased in an open PCF Lottery with an Aspire Club membership attached. A PCF Lottery Aspire Club Supporter is defined as a supporter that has an ongoing automatic subscription order of one (1) or more tickets purchased via Credit Card or PayPal. All Aspire Club ticket purchases are eligible for the Aspire Bronze Club Prize Draw. Purchase at least four (4) tickets ($20) for entry to the Aspire Club Silver Prize Draw. Purchase at least ten (10) tickets ($50) for entry to the Aspire Club Gold Prize Draw. Purchase at least twenty (20) tickets ($100) for entry to the Aspire Club Platinum Prize Draw. All draws are conducted at L11, 135 Coronation Drive, Milton QLD 4064 following the Major Prize Draw. Winners are advised via their nominated phone and/or email address after the draw.

** Tickets purchased through an existing Aspire Club membership will be automatically entered into the Early Bird draw and be eligible to win as per the Aspire Club membership eligibility.

PRIZES GENERAL

• All Prize suppliers nominated by PCF Lottery.
• All Prizes are valued at manufacturers/suppliers recommended retail (list price (RRP or MSRP), price including GST.
• All Prizes are payable in Australian dollars and delivered within mainland Australia. Winners are responsible for ensuring they make arrangements in accordance within these conditions.
• Prizes are not transferable or redeemable for cash.
• Photographs and props are for illustration purposes only and do not necessarily depict exact Prize detail.
• Where Prizes are Cash* or Gift Card, Victorian residents receive a Woolworths Essential Gift Card (supplied electronically and not redeemable for cash) for Prizes under $5,000, and Gold Bullion for Prizes worth $5,000 and over.
• Where Prizes are described as Gift Cards it will be delivered as an electronic gift card to the email address on record or it may be delivered vis SMS to the mobile phone number on record. If an email or mobile phone number is not on record and/or cannot be obtained a Woolworths Essential gift card will be issued.
• Winning ticket numbers and winners are validated against records held in our database and all draws are final.
• The Beneficiary will use its reasonable endeavours to provide the winner with the Prize for which they are eligible and elect for as listed above. The Beneficiary reserves the right, in its absolute discretion, to substitute the Prize with that of an equivalent value.
• A winner is only eligible to receive the Prize or part thereof that is listed as applicable to that winner’s State or Territory of residence.
• Where a Prize winner in unable to be contacted, or any prize remains unclaimed, the requirements of the Beneficiary reserves the right to sell the prize in accordance with the relevant regulatory authority requirements at time of permit approval as follows:
• Queensland: Until the prize is given to the winner, the prize will be kept for one year from the day the prize winner is decided. If the Prize is not claimed within one year, the Beneficiary may apply the prize or its sale proceeds to the Beneficiary’s purpose. However, this does not affect a person’s right to claim a prize during the period for claiming a prize, which is 3 years from the day the prize winner is decided.
• Victoria: If a winner does not claim a prize in a raffle and the person who conducted the raffle cannot, after reasonable efforts to do so, find a winner of the prize the community or charitable organisation to benefit from the raffle must ensure that the prize is retained for 12 months after the draw or, if the prize is livestock or property of a perishable nature, may sell the prize in a way that brings a reasonable price and retain the proceeds (after deducting the reasonable costs of the sale) for 12 months after the draw. If a prize or proceeds of the sale of a prize retained under sub-regulation remain unclaimed after a period of 12 months after the draw of the raffle, the community or charitable organisation must sell or otherwise dispose of the prize if this has not already been done and must pay the proceeds (after deducting the reasonable costs of the sale or disposal) to the Treasurer for payment into the Consolidated Fund.
• For all other locations, including Queensland, the Queensland requirements will be followed.

ADDITIONAL TERMS

• The winner must provide all information and sign all documentation necessary to enable the Beneficiary and/or the Lottery Manager to award the winner the Prize.
• In the event payment for your purchase of a ticket is received after the draw has closed tickets will automatically be allocated to the next available draw.
• If you do not want to be entered in the next draw, please contact us within 7 days of your order being processed, so we can issue a refund. We can be contacted by emailing: support@pcflottery.org.au
• The Beneficiary reserves the right, in its sole discretion, to recover damages, or other compensation it may deem sufficient, in the event an individual breaches these terms and conditions.
• The Winner agrees to participate in promotional activities associated with winning, including, but not limited to, being interviewed, and photographed. The Winner grants to the Beneficiary and the Lottery Manager, exclusive rights to use such audio, footage, and/or photographs. The Winner is not entitled to a fee or other payment for the use of these promotional activities.
• There is an agreement with TMS Global Services Pty Ltd (ACN 089 771 835), to promote, sell tickets or conduct this raffle for reward.

REFUND POLICY

PCF Lottery is committed to ensuring customer satisfaction with all tickets purchased in our Lotteries. Tickets in the current Lottery may be returned and cancelled before the close of the Lottery for a full refund of the ticket price. All tickets not returned by the closing date will be valid for the Draw and therefore able to win a prize so cannot be refunded. PCF Lottery may at its discretion and on a case-by-case basis, refund after the lottery has been drawn.

PRIVACY

Details of how the Beneficiary uses, collects, stores, and manages personal information can be found in our Privacy Policy which is linked here www.pcflottery.org.au/about/privacy. If you have any questions or concerns regarding our Privacy Policy, please contact us on support@pcflottery.org.au The Beneficiary, the Lottery Manager and its authorised marketing partners reserve the right to send marketing communications to any entrant that opts-in to receive communications from the Lottery Manager and its authorised marketing partners. By making a purchase, you are opting in to receiving marketing communication. The entrant can advise the Beneficiary at any time if they no longer wish to receive this information, by contacting the Beneficiary’s Privacy Officer atsupport@pcflottery.org.au. The Beneficiary, the Lottery Manager and its authorised marketing partners may continue to send communications to those who have purchased a ticket in the lottery for an indefinite period unless, and until, advised otherwise by the entrant.
 
Terms and Conditions of Use
Please read these Terms and Conditions of use for pcflottery.org.au and any associated application. This Agreement documents the legally binding terms and conditions for the use of the Site or application associated with the site pcflottery.org.au. Preston Campbell Foundation Lottery may, without notice, amend or modify the Terms and Conditions by posting the amended Terms and Conditions to the website or application.
By using or accessing the Site or application in any way, viewing or browsing the Site or application, or adding your own content to the Site or application, you are agreeing to be bound by these Terms and Conditions.

Ownership and Intellectual Property
The website and application are owned and operated by NORTEC Employment and Training Limited trading as Preston Campbell Foundation Lottery (ABN 88 129 092 280) (herein after referred to as “PCF Lottery”). All of the original content on the website and application are the sole property of PCF Lottery and are, as such, fully protected by the appropriate international copyright and other intellectual property rights laws. Reproduction by whatever means is prohibited without the express written consent of PCF Lottery.

PCF Lottery is registered as a charity with the Australian Charities and Not-for-profits Commission (ACNC) and endorsed as a deductible gift recipient (DGR) with the Australian Taxation Office.

Indemnity, Disclaimer and Limitation of Liability
PCF Lottery has taken due care in the preparation of the content of this website or application and make no representations regarding the accuracy, currency or reliability of the information provided unless otherwise indicated, and note there may be errors, omissions and typographical errors contained in the material provided.

The website/s or applications and the material it contains are provided on an as-is basis, and to the fullest extent permitted by law PCF Lottery disclaim all warranties. In addition, PCF Lottery does not warrant that the website or application is error-free or that the website, application and/or the servers it is hosted on are free of viruses, Trojans or any other malicious content.

PCF Lottery and its employees, directors, officers, committee members, servants, agents, volunteers, contractors, subcontractors and collaborators will not be liable for any loss or damage other than that which cannot be excluded by law arising as a result of use of this website or application or reliance on any information provided on this website or application.

Through your use or access to the website or application, you have agreed to indemnify PCF Lottery including its employees, directors, officers, committee members, servants, agents, volunteers, contractors, subcontractors and collaborators from any loss or damage which it may suffer as a result of your use of this website or application.

PCF Lottery Programs, Services and Merchandise
PCF Lottery operates and delivers a range of programs, events and functions. Your decision to participate in or attend or access any of these programs, events or functions is done at your own risk. Where the program, event or function you choose to participate in is likely to have a psychological or physical effect on you as a participant, PCF Lottery recommend consultation with a qualified treating professional to determine suitability for you as the participant prior to commencement. PCF Lottery does not imply or warrant that its programs, events or functions are suitable for any participant, and all participants are responsible for taking all necessary precautions to determine suitability of the program, event or function prior to commencement.

PCF Lottery programs, events and functions may have their own specific terms and conditions, which are separate to, and in addition to, these Terms & Conditions. Where an inconsistency exists between the program / event / function Terms & Conditions and these Terms & Conditions, the program / event / function Terms & Conditions will prevail.

PCF Lottery may from time to time make available for purchase on its website/s or applications certain merchandise (including but not limited to apparel and lottery tickets).

Under the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010) a number of Consumer Guarantees may attach to goods purchased through PCF Lottery websites or applications from 1 January 2011 onwards. Should you have any queries or concerns regarding goods purchased through our websites please contact PCF Lottery via support@pcflottery.org.au.

Unless otherwise provided for, PCF Lottery expressly limit their liability for breach of a consumer guarantee to the provision of a full refund of the purchase price, or the repair or replacement of the goods or supply of equivalent goods at our sole discretion. All prices listed on this website include GST where it is applicable.

Links to Other Websites
Our website or application does contains links to other websites and online resources that are not owned or controlled by PCF Lottery. PCF Lottery has no control over, and therefore cannot assume responsibility for, the content or general practices of any of these third party sites and/or services. Therefore, we strongly advise you to read the entire terms and conditions and privacy policy of any site that you visit as a result of following a link that is posted on our website or application.

Jurisdiction
These terms and conditions are governed by and to be interpreted in accordance with the laws in force in Australia including but not limited to the State of Queensland, New South Wales and Victoria. In the event of any dispute arising in relation to these terms and conditions or any dispute arising in relation to the website or application, whether in contract or tort or otherwise, the Courts of Queensland, New South Wales and Victoria and any Courts competent to hear appeals therefrom will have non-exclusive jurisdiction over such dispute.

Severance
If any of the Terms and Conditions are found to be prohibited by law, invalid, void or unenforceable, the provision will, to the extent required, be severed from the Terms and Conditions and rendered ineffective as far as possible without modifying the remaining provisions of the Terms and Conditions, and will not in any way affect any other circumstances of or the validity or enforcement of these Terms and Conditions.

Termination
PCF Lottery reserves the right to terminate your access to the website or application, for any reason deemed appropriate by PCF Lottery, without any advance notice.

Contact Us
You can contact us about these terms and conditions by email to: support@pcflottery.org.au or sending correspondence to:

Preston Campbell Foundation Lottery
87 Minjungbal Drive
PO Box 6305
South Tweed Heads NSW 2486

COOKIES POLICY

www.pcflottery.org.au

This cookies policy (hereinafter "Cookies Policy") explains how we handle cookies on our website www.pcflottery.org.au (hereinafter "Website").

The Website is owned and operated by: NORTEC Employment and Training Limited (ACN 88 129 092 280), trading as Preston Campbell Foundation Lottery (hereinafter referred to as “PCF Lottery”).

PCF Lottery is committed to the protection of your privacy while you use the Website.

This Cookies Policy explains what cookies are, how we use them, how our third-party partners might use them in connection with the Website, and what options you have in relation to cookies.

By continuing to use the Website you acknowledge that you have had the chance to review and consider this Cookies Policy, and you confirm that you agree to it. This means that you also consent to our use of cookies as described in this Cookies Policy. If you do not understand the Cookies Policy or do not agree to it then please do not use the Website.

WHAT ARE COOKIES AND SIMILAR TECHNOLOGIES

• Cookies are small files that may be saved on your computer's hard drive through your internet browser. If you allow cookies, then when you visit our Website, general information is collected by our computer servers and cookies are transferred to your hard drive.
• Similar technologies include web beacons, action tags, local shared objects ('flash cookies') and single-pixel gifs. Such technologies can be used to track users' actions and activities, and to store information about them.

MOST INTERNET BROWSERS SUPPORT COOKIES

• Most internet browsers support the use of cookies.
• However, internet browsers usually allow users to adjust their browser settings in order to reject certain types of cookies.

HOW WE COLLECT COOKIES

• When you use our Website, cookies may be downloaded by your internet browser and stored in the cache of your computer. These cookies have a unique identification number, which allows our Website to identify your computer if you visit our Website again.
• Unless you voluntarily provide us with personal information about you (for example, by completing an online form), then the cookies that we use will not allow us to access any of your personal information such as your name, address or email address.

WHY WE USE COOKIES

• Cookies help the Website to 'remember' you, your preferences and your actions over time.
• Cookies help us to understand how you interact with our Website, so that we can improve the performance of our Website and provide you with a smoother experience.
• Cookies help us to provide a more personal experience on our Website. For example, we may use cookies to remember your location settings in order to provide you with information that is relevant to your geographical location. We may use cookies to remember your language preferences or currency preferences on our Website, so that you do not need to alter these preferences every time you visit the Website.
• Cookies help us to work out the countries in which the users of our Website are located by logging the IP address of Website users.
• Cookies help us to monitor our Website's performance, which allows us to improve the Website over time.
• We may use cookies in order to provide you with targeted advertisements on third-party websites.
• We may use cookies to sell advertising on the Website.
• We may use third party cookies in order to monitor Website usage.

INFORMATION COLLECTED

• We may obtain information about your computer or any other electronic device which you use to access our Website, such as your IP address, your browser and/or other internet log information. We will treat this information as your personal information.
• In certain circumstances we may also collect personal information about you but only where you voluntarily provide it (for example, by completing an online form) or where you purchase goods or services from us.

CONSENT FOR COOKIES

• In most cases we will seek your consent in order to use cookies on this Website, except when the cookie is essential in order for us to provide you with a service you have requested, or essential to the inherent functionality of the Website (for example, to enable you to store items in a shopping basket and/or to use our check-out process).
• In the event that we wish to use cookies that require your consent you will be asked whether you consent to the use of cookies via a popup consenting to the use of cookies. Your response will be stored for future use.
• Thereafter you will be provided with an opportunity to opt-out of the use of cookies via the "opt-out" link at the footer of the website which will direct you to the settings of your browser. The user will be responsible for adjusting their own unique settings and managing cookies stored on their device.

THIRD PARTY COOKIES

• We work with third party suppliers who may also set cookies on our Website. These cookies and their third party owners, are included in the list below. By consenting to the use of cookies on our site you will be consenting to the use of these cookies. These cookies may be used to collect your IP address, date and time of visit and in some cases, your name and Facebook profile.

COOKIES AND SIMILAR TECHNOLOGIES ON THE WEBSITE

Our website may use third party cookies/similar technologies. This includes Google Analytics to monitor traffic and determine utilisation. For more information on Google Analytics and Google policies visit: https://policies.google.com/

MANAGING COOKIES

• You are able to control which cookies we use by adjusting the settings in your internet browser.

• If you do not want cookies sent to us then you can set your browser to refuse cookies or to warn you each time a cookie is going to be sent.

• In addition, you can delete cookies at any time via the settings in your internet browser.

• If you do not allow cookies, some features on the Website may not function properly.

• For further information and support, you can also visit the specific help page of the internet browser you are using:

• Internet Explorer: http://windows.microsoft.com/en-us/windows-vista/block-or-allow-cookies

• Firefox: https://support.mozilla.org/en-us/kb/enable-and-disable-cookies-website-preferences

• Safari: http://www.apple.com/legal/privacy/

• Chrome: https://support.google.com/accounts/answer/61416?hl=en

• Opera: http://www.opera.com/help/tutorials/security/cookies/

CONTACT US

You can contact us about this Cookies Policy by sending an email to: support@pcflottery.org.au or by sending correspondence to:

Preston Campbell Foundation Lottery
87 Minjungbal Drive
PO Box 6305
South Tweed Heads NSW 2486

PRIVACY POLICY AND NOTIFICATION STATEMENT

NORTEC Employment and Training Limited (ABN 88 129 092 280) trading as Preston Campbell Foundation Lottery is committed to protecting your privacy.

Our Privacy Policy is aligned with the Australian Privacy Principles to ensure greater transparency around how we handle your personal information in line with global privacy reforms. Personal information is collected to process donations, issue tax receipts and to send you updates, without this, Preston Campbell Foundation Lottery may be unable to provide you with certain information and offers or meet our legal obligations.

Our Privacy policy and notification statement can be read in full by clicking [insert link to full document].

If you have any questions or concerns, please contact:

Preston Campbell Foundation Lottery
87 Minjungbal Drive
PO Box 6305
South Tweed Heads NSW 2486

CONTACT DETAILS

Should you have any queries or concerns regarding the privacy policy or any other terms and conditions of Preston Campbell Foundation Lottery, please contact NORTEC Employment and Training Limited by emailing support@pcflottery.org.au.

Full Privacy Policy to be hosted on subpage of website and URL used above:

PRIVACY POLICY

This privacy policy (hereinafter "Privacy Policy") deals with the protection of Your privacy while You use Our website or application which is hereinafter referred to as "the Product".

The Product is owned and operated by: NORTEC Employment and Training Limited (ACN 88 129 092 280) trading as Preston Campbell Foundation Lottery.

We are committed to the protection of Your privacy while You use the Product.

This Privacy Policy only applies to the Product. The Product may contain links to other websites or applications, but if that is the case, the Privacy Policy does not apply to any of those linked websites or applications.

We gather certain information from users of the Product, so this Privacy Policy explains what information we collect, how we use it, and your rights in relation to it.

By continuing to use the Product You acknowledge that You have had the chance to review and consider this Privacy Policy, and You acknowledge that You agree to it. This means that You also consent to the use of Your information and the method of disclosure as described in this Privacy Policy. If You do not understand the Privacy Policy or do not agree to it then please do not use the Product.

1. DEFINITIONS

"Company IP" includes, but is not limited to, the contents, layout, design, colours, appearance, graphics and imagery of the Website, Content and Materials as well as all copyrights, trademarks, trade secrets, patents and other intellectual property contained in the Product, Content and Materials.
"Content" means any content, writing, images, audiovisual content or other information published on the Product.
"Effective Date" means the date that this Privacy Policy comes into force.
"Items" means any and all of the Product, Services, Content and Materials collectively.
"Materials" means any materials, information or documentation that We may provide to You in connection with Your use of the Services or Product including documentation, data, information developed by Us or owned by Us, and other materials which may assist in Your use of the Services or Product.
"Parties" means both You (the user of the Product) and Us (the owner of the Product) collectively.
"Personal Information" means information that we obtain from You in connection with Your use of the Product.
"Privacy Policy" means this privacy policy.
"Product" means the website including all pages, all sub pages, all blogs, all forums, all other connected pages and all other connected internet content whatsoever, the home page or main page of which is located at: www.pcflottery.org.au
"Services" means any or all services provided by or on the Product.
"Third Party Links" means links or references to websites other than the Website, to content other than the Content or to materials other than the Materials, none of which are controlled by Us.
"Third Party Service Provider" means a third party, separate from Us or Our company but which provides services that assist Us in serving You. This may include but is not restricted to web hosting, IT services, security services, payment processing, deliveries, customer service, order fulfilment or other services.
"Us", "We", "Our", "the Company" or "the Owner" refers to NORTEC Employment and Training Limited (ABN 88129 092 280).
"Us", "We", "Our", "the Company" or "the Owner" also includes any employees, affiliates, agents or other representatives of NORTEC Employment and Training Limited (ABN 88 129 092 280).
"You" or "Your" refers to the user of the Website or application.
"Your Content" means any Content posted to or added to the Website or application, Content or Materials by You or by somebody authorised by You or doing so on Your behalf.

2. INTERPRETATION

a. In this Privacy Policy, unless the context otherwise requires, the following rules of interpretation shall apply:
I. Words referring to one gender include every other gender.
II. Words referring to a singular number include the plural, and words referring to a plural include the singular.
III. Words referring to a person or persons include companies, firms, corporations, organisations and vice versa.
IV. Headings and titles are included in this Privacy Policy for convenience only and shall not affect the interpretation of this Privacy Policy.
V. Each Party must, at its own expense, take all reasonable steps and do all that is reasonably necessary to give full effect to this Privacy Policy and the events contemplated by it.
VI. Any obligation on a Party not to do something includes an obligation not to allow that thing to be done.

3. TYPE OF INFORMATION AND HOW IT IS COLLECTED

a. When You use the Product, We may collect information from You through automatic tracking systems (such as information about your browsing preferences).
b. In addition, We may collect information that You volunteer to Us (such as information that You provide during a sign up process or at other times while using the Product).
c. In order to access some specific features of the Product, You are required to provide some Personal Information. During this process, We collect some of Your Personal Information, in the following manner:
I. We will not collect information that identifies You personally, except when You specifically volunteer that information to Us when using specific Product features. These specific Product features might include, but are not limited to:
A. making purchases
B. receiving notifications by text message or email about events and promotions
C. receiving general emails from Us
D. commenting on Our content such as blogs, articles, photographs or videos, or participating in Our forums, bulletin boards, chat rooms or other similar features
II. In addition to any Personal Information that You are required to provide in order to access these additional Product features, in some cases You may be required to provide more specific information. For example, in order to make purchases, You may need to provide credit card information, billing information and postal addresses.

4. COOKIES

a. Cookies are small files stored on Your computer or mobile device which collect information about Your browsing behaviour.
b. Cookies do not access information which is stored on Your computer.
c. Cookies enable us to tailor our configurations to Your needs and preferences, in order to improve Your user experience.
d. Refer to our Cookies Policy for more information.

5. HOW YOUR INFORMATION IS STORED

a. Please note that no systems involving the transmission of information via the internet, or the electronic storage of data, are completely secure. However, we take the protection and storage of Your Personal Information very seriously. We take all reasonable steps to protect Your Personal Information.
b. We use appropriate physical, digital, managerial and security systems to store Your Personal Information and to protect it against unauthorised access, destruction or disclosure.

6. THIRD PARTIES

a. We may provide some or all of Your Personal Information from time to time to Third Party Service Providers so that they can help us to serve You via the Product. In particular, We may use Third Party Service Providers to assist with information storage (such as cloud storage).
b. We may provide some of Your Personal Information to Third Party Service Providers for the purpose of analysing data or tracking usage. For example, We may use these services to find out where page requests come from, dates and times of page requests, details of any website that referred You to the Product and other details about Your usage of the Product. This information enables Us to understand patterns of usage of the Product, and to improve the Product.
c. We may use Third Party Service Providers to host the Product. If this occurs, that Third Party Service Provider is likely to have access to some of Your Personal Information.
d. We may allow third parties to advertise on the Product. These third parties may use cookies in connection with their advertisements (see the "Cookies" clause in this Privacy Policy).
e. However, We only share Your Personal Information with a Third Party Service Provider if that provider agrees to Our privacy standards as set out in this Privacy Policy.
f. Your Personal Information may be sold or otherwise transferred to other third parties without Your approval.
g. Notwithstanding the other provisions of this Privacy Policy, We may provide Your Personal Information to a third party or to third parties in order to protect the rights, property or safety, of Us, Our customers or third parties, or as otherwise required by law.
h. We will not knowingly share Your Personal Information with any third parties other than in accordance with this Privacy Policy.
i. If Your Personal Information might be provided to a third party in a manner which is other than as explained in this Privacy Policy, You will be notified. You will also have the opportunity to request Us not to share that information.

7. RELATED ENTITIES

a. We may share Your Personal Information, including Personal Information that identifies You personally, with any of Our parent companies, subsidiary companies, affiliates or other trusted related entities.
b. However, We only share Your Personal Information with a trusted related entity if that entity agrees to Our privacy standards as set out in this Privacy Policy.

8. COMBINING INFORMATION

a. We may combine, link or aggregate some of Your information in order to obtain a better understanding of Your requirements. This may enable Us to better design the Product and may also assist with Our business or administration requirements.

9. HOW YOUR INFORMATION IS USED

a. We use Your Personal Information to help us improve your experience with Our Product. We may use Your Personal Information for purposes including but not limited to:
I. order fulfilment.
II. providing customer service to You.
III. marketing and advertising to You including both direct and indirect marketing and advertising and including marketing and advertising about products that may interest You based on Your personal preferences or demographics.
IV. advising You about updates to the Product or related Items.

10. VULNERABLE USERS

a. We may collect information from specific categories of users who may be particularly vulnerable, including: children, elderly and disabled persons.
b. Information collected from vulnerable users in accordance with this clause may include age, gender, user preferences will be used to assist development of the website to improve user experiences and provide requested services.
c. Information collected from vulnerable users in accordance with this clause, is collected, used and if applicable, disclosed, only as permitted by law. The Information collected from our website is used for the provision of services requested from NORTEC or an associated entity.

11. MERGER, RESTRUCTURE OR SALE OF OUR BUSINESS

a. Part or all of Our business may be merged, restructured or sold including but not limited to through an ordinary sale of business or of stock, a corporate reorganisation, a change in control, bankruptcy or insolvency proceedings.
b. In the event that such a merger, restructure or sale occurs as described in the preceding sub-clause hereof, We may transfer Your Personal Information, including personally identifiable information, as part of that merger, restructure or sale.

12. INFORMATION YOU RELEASE

You acknowledge and agree that if You publish or submit Personal Information in publicly accessible sections of the Product (such as forums, bulletin boards, chat rooms, or other similar sections), then You are solely responsible for the release of that Personal Information and We are not liable or responsible in relation to the release of that Personal Information.

13. EMAIL OPT IN/OUT

If You receive an email from Us in relation to the Product and would prefer not to receive such correspondence in the future, You may follow the instructions in the email to opt out of future correspondence. You may also contact Us, using the details at the bottom of this Privacy Policy, in order to opt out of future correspondence. We will make all reasonable efforts to promptly comply with Your requests. However, You may receive subsequent correspondence from Us while Your request is being handled.

14. ACCESSING, UPDATING AND CORRECTING YOUR PERSONAL INFORMATION

a. You have the right to request access to any of Your Personal Information which We are holding.
b. You have the right to request that any of Your Personal Information which We are holding be updated or corrected.
c. In order to request access, an update or a correction to Your Personal Information, you may contact us using the details at the end of this Privacy Policy.

15. DISCLAIMER REGARDING SECURITY

By continuing to use the Product, You agree to the terms of this Privacy Policy. You acknowledge, agree and accept that no transmission of information or data via the internet is completely secure. You acknowledge, agree and accept that We do not guarantee or warrant the security of any information that You provide to Us, and that You transmit such information at Your own risk.

16. CHANGES TO THIS POLICY

a. We may make changes to this Privacy Policy at any time in Our sole discretion.
b. If We make changes to this Privacy Policy, unless We obtain Your express consent to those changes, then such changes will only apply to any information that We obtain from You after the date that the changes take effect.
c. If We make changes to this Privacy Policy, Your continued use of the Product after the date that the changes take effect confirms that You acknowledge, accept and agree to those changes.

17. COMPLAINTS

a. We take customer satisfaction very seriously. If You have a complaint in relation to Our handling of Your Personal Information, We will endeavour to handle it promptly and fairly. For Your information, an overview of Our complaints handling procedure is as follows:
I. Any complaints are forwarded to Our complaints officer for review. We aim to review all complaints within 7 days of receiving them (although this cannot be guaranteed). If necessary, the complaints officer may then refer the complaint to another section within Our organisation for consideration. If further information is required, We may contact You to request that information. If We accept fault in relation to the complaint then We will propose a resolution (which may or may not be the same as any resolution proposed by You). If We do not accept fault, then We will contact You to advise You of this. We aim to complete this entire process within 21 days, provided that We are provided complete information in the first place (although this cannot be guaranteed). However, if You do not provide complete information then this is likely to delay the handling of Your complaint.
II. All complaints should be provided in writing either by email or regular mail, using the contact details at the end of this privacy policy. Describe the nature of your complaint including any relevant dates, people involved, any consequences that have occurred, and what you believe should be done to rectify the issue. We will endeavour to respond within 21 days, although we cannot guarantee this.
III. If You are not satisfied with Our response to Your complaint, You may refer your complaint to the relevant external dispute resolution organisation in Your area.

18. CONTACT US

You can contact us about this Privacy Policy by email to: support@pcflottery.org.auu or by sending correspondence to:

Preston Campbell Foundation Lottery
87 Minjungbal Drive
PO Box 6305
South Tweed Heads NSW 2486