Privacy Policy
Terms of Use
Please read these Terms of Service for using nortec.org.au. This Agreement documents the legally binding terms and conditions attached to the use of the Site at nortec.org.au.
By using or accessing the Site in any way, viewing or browsing the Site, or adding your own content to the Site, you are agreeing to be bound by these Terms of Service.
Intellectual Property
The Site and all of its original content are the sole property of NORTEC and are, as such, fully protected by the appropriate international copyright and other intellectual property rights laws.
Termination
NORTEC reserves the right to terminate your access to the Site, without any advance notice.
Links to Other Websites
Our Site does contains links to other websites and online resources that are not owned or controlled by NORTEC. NORTEC has no control over, and therefore cannot assume responsibility for, the content or general practices of any of these third party sites and/or services. Therefore, we strongly advise you to read the entire terms and conditions and privacy policy of any site that you visit as a result of following a link that is posted on our site.
Changes to This Agreement
NORTEC reserves the right to modify these Terms of Service at any time. We do so by posting and drawing attention to the updated terms on the Site. Your decision to continue to visit and make use of the Site after such changes have been made constitutes your formal acceptance of the new Terms of Service.
Therefore, we ask that you check and review this Agreement for such changes on an occasional basis. Should you not agree to any provision of this Agreement or any changes we make to this Agreement, we ask and advise that you do not use or continue to access NORTEC website immediately.
Contact Us
You can contact us about this Agreement by completing the contact form on the website or email us at: nortec@nortec.org.au
COOKIES POLICY
This cookies policy (hereinafter "Cookies Policy") explains how we handle cookies on our website www.nortec.org.au (hereinafter "Website").
The Website is owned and operated by: NORTEC Employment and Training Limited (ACN 88 129 092 280)
We are committed to the protection of your privacy while you use the Website.
This Cookies Policy explains what cookies are, how we use them, how our third-party partners might use them in connection with the Website, and what options you have in relation to cookies.
By continuing to use the Website you acknowledge that you have had the chance to review and consider this Cookies Policy, and you confirm that you agree to it. This means that you also consent to our use of cookies as described in this Cookies Policy. If you do not understand the Cookies Policy or do not agree to it then please do not use the Website.
WHAT ARE COOKIES AND SIMILAR TECHNOLOGIES
Cookies are small files that may be saved on your computer's hard drive through your internet browser. If you allow cookies, then when you visit our Website, general information is collected by our computer servers and cookies are transferred to your hard drive.
Similar technologies include web beacons, action tags, local shared objects ('flash cookies') and single-pixel gifs. Such technologies can be used to track users' actions and activities, and to store information about them.
MOST INTERNET BROWSERS SUPPORT COOKIES
Most internet browsers support the use of cookies.
However, internet browsers usually allow users to adjust their browser settings in order to reject certain types of cookies.
HOW WE COLLECT COOKIES
When you use our Website, cookies may be downloaded by your internet browser and stored in the cache of your computer. These cookies have a unique identification number, which allows our Website to identify your computer if you visit our Website again.
Unless you voluntarily provide us with personal information about you (for example, by completing an online form), then the cookies that we use will not allow us to access any of your personal information such as your name, address or email address.
WHY WE USE COOKIES
Cookies help the Website to 'remember' you, your preferences and your actions over time.
Cookies help us to understand how you interact with our Website, so that we can improve the performance of our Website and provide you with a smoother experience.
Cookies help us to provide a more personal experience on our Website. For example, we may use cookies to remember your location settings in order to provide you with information that is relevant to your geographical location. We may use cookies to remember your language preferences or currency preferences on our Website, so that you do not need to alter these preferences every time you visit the Website.
Cookies help us to work out the countries in which the users of our Website are located by logging the IP address of Website users.
Cookies help us to monitor our Website's performance, which allows us to improve the Website over time.
We may use cookies in order to provide you with targeted advertisements on third-party websites.
We may use cookies to sell advertising on the Website.
We may use third party cookies in order to monitor Website usage.
INFORMATION COLLECTED
We may obtain information about your computer or any other electronic device which you use to access our Website, such as your IP address, your browser and/or other internet log information. We will treat this information as your personal information.
In certain circumstances we may also collect personal information about you but only where you voluntarily provide it (for example, by completing an online form) or where you purchase goods or services from us.
CONSENT FOR COOKIES
In most cases we will seek your consent in order to use cookies on this Website, except when the cookie is essential in order for us to provide you with a service you have requested, or essential to the inherent functionality of the Website (for example, to enable you to store items in a shopping basket and/or to use our check-out process).
In the event that we wish to use cookies that require your consent you will be asked whether you consent to the use of cookies via a popup consenting to the use of cookies. Your response will be stored for future use.
Thereafter you will be provided with an opportunity to opt-out of the use of cookies via the "opt-out" link at the footer of the website which will direct you to the settings of your browser. The user will be responsible for adjusting their own unique settings and managing cookies stored on their device.
THIRD PARTY COOKIES
- We work with third party suppliers who may also set cookies on our Website. These cookies and their third party owners, are included in the list below. By consenting to the use of cookies on our site you will be consenting to the use of these cookies. These cookies may be used to collect your IP address, date and time of visit and in some cases, your name and Facebook profile.
COOKIES AND SIMILAR TECHNOLOGIES ON THE WEBSITE
- Our website may use third party cookies/similar technologies. This includes Google Analytics to monitor traffic and determine utilisation. For more information on Google Analytics and Google policies visit: https://policies.google.com/
MANAGING COOKIES
*You are able to control which cookies we use by adjusting the settings in your internet browser.
If you do not want cookies sent to us then you can set your browser to refuse cookies or to warn you each time a cookie is going to be sent.
In addition, you can delete cookies at any time via the settings in your internet browser.
If you do not allow cookies, some features on the Website may not function properly.
For further information and support, you can also visit the specific help page of the internet browser you are using:
- Internet Explorer: http://windows.microsoft.com/en-us/windows-vista/block-or-allow-cookies
- Firefox: https://support.mozilla.org/en-us/kb/enable-and-disable-cookies-website-preferences
- Safari: http://www.apple.com/legal/privacy/
- Chrome: https://support.google.com/accounts/answer/61416?hl=en
- Opera: http://www.opera.com/help/tutorials/security/cookies/
CONTACT US
You can contact us about this Cookies Policy by completing the contact form on the website or email us at: nortec@nortec.org.au
Effective Date: 8th November 2024
WEBSITE PRIVACY POLICY
www.nortec.org.au
This privacy policy (hereinafter "Privacy Policy") deals with the protection of Your privacy while You use Our website which is hereinafter referred to as "the Product" and which is located at: www.nortec.org.au
The Product is owned and operated by: NORTEC Employment and Training Limited (ACN 88 129 092 280)
We are committed to the protection of Your privacy while You use the Product.
This Privacy Policy only applies to the Product. The Product may contain links to other websites or applications, but if that is the case, the Privacy Policy does not apply to any of those linked websites or applications.
We gather certain information from users of the Product, so this Privacy Policy explains what information we collect, how we use it, and your rights in relation to it.
By continuing to use the Product You acknowledge that You have had the chance to review and consider this Privacy Policy, and You acknowledge that You agree to it. This means that You also consent to the use of Your information and the method of disclosure as described in this Privacy Policy. If You do not understand the Privacy Policy or do not agree to it then please do not use the Product.
1. DEFINITIONS
"Company IP" includes, but is not limited to, the contents, layout, design, colours, appearance, graphics and imagery of the Website, Content and Materials as well as all copyrights, trademarks, trade secrets, patents and other intellectual property contained in the Product, Content and Materials.
"Content" means any content, writing, images, audiovisual content or other information published on the Product.
"Effective Date" means the date that this Privacy Policy comes into force.
"Items" means any and all of the Product, Services, Content and Materials collectively.
"Materials" means any materials, information or documentation that We may provide to You in connection with Your use of the Services or Product including documentation, data, information developed by Us or owned by Us, and other materials which may assist in Your use of the Services or Product.
"Parties" means both You (the user of the Product) and Us (the owner of the Product) collectively.
"Personal Information" means information that we obtain from You in connection with Your use of the Product.
"Privacy Policy" means this privacy policy.
"Product" means the website including all pages, all sub pages, all blogs, all forums, all other connected pages and all other connected internet content whatsoever, the home page or main page of which is located at: www.nortec.org.au
"Services" means any or all services provided by or on the Product.
"Third Party Links" means links or references to websites other than the Website, to content other than the Content or to materials other than the Materials, none of which are controlled by Us.
"Third Party Service Provider" means a third party, separate from Us or Our company but which provides services that assist Us in serving You. This may include but is not restricted to web hosting, IT services, security services, payment processing, deliveries, customer service, order fulfilment or other services.
"Us", "We", "Our", "the Company" or "the Owner" refers to NORTEC Employment and Training Limited
"Us", "We", "Our", "the Company" or "the Owner" also includes any employees, affiliates, agents or other representatives of NORTEC Employment and Training Limited
"You" or "Your" refers to the user of the Website.
"Your Content" means any Content posted to or added to the Website, Content or Materials by You or by somebody authorised by You or doing so on Your behalf.
2. INTERPRETATION
a. In this Privacy Policy, unless the context otherwise requires, the following rules of interpretation shall apply:
I. Words referring to one gender include every other gender.
II. Words referring to a singular number include the plural, and words referring to a plural include the singular.
III. Words referring to a person or persons include companies, firms, corporations, organisations and vice versa.
IV. Headings and titles are included in this Privacy Policy for convenience only and shall not affect the interpretation of this Privacy Policy.
V. Each Party must, at its own expense, take all reasonable steps and do all that is reasonably necessary to give full effect to this Privacy Policy and the events contemplated by it.
VI. Any obligation on a Party not to do something includes an obligation not to allow that thing to be done.
3. TYPE OF INFORMATION AND HOW IT IS COLLECTED
When You use the Product, We may collect information from You through automatic tracking systems (such as information about your browsing preferences).
In addition, We may collect information that You volunteer to Us (such as information that You provide during a sign up process or at other times while using the Product).
In order to access some specific features of the Product, You are required to provide some Personal Information. During this process, We collect some of Your Personal Information, in the following manner:
I. We will not collect information that identifies You personally, except when You specifically volunteer that information to Us when using specific Product features. These specific Product features might include, but are not limited to:
A. making purchases
B. receiving notifications by text message or email about events and promotions
C. receiving general emails from Us
D. commenting on Our content such as blogs, articles, photographs or videos, or participating in Our forums, bulletin boards, chat rooms or other similar features
II. In addition to any Personal Information that You are required to provide in order to access these additional Product features, in some cases You may be required to provide more specific information. For example, in order to make purchases, You may need to provide credit card information, billing information and postal addresses.
4. COOKIES
Cookies are small files stored on Your computer or mobile device which collect information about Your browsing behaviour.
Cookies do not access information which is stored on Your computer.
Cookies enable us to tailor our configurations to Your needs and preferences, in order to improve Your user experience.
Refer to our Cookies Policy for more information.
5. HOW YOUR INFORMATION IS STORED
Please note that no systems involving the transmission of information via the internet, or the electronic storage of data, are completely secure. However, we take the protection and storage of Your Personal Information very seriously. We take all reasonable steps to protect Your Personal Information.
We use appropriate physical, digital, managerial and security systems to store Your Personal Information and to protect it against unauthorised access, destruction or disclosure.
6. THIRD PARTIES
We may provide some of Your Personal Information from time to time to Third Party Service Providers so that they can help us to serve You via the Product. In particular, We may use Third Party Service Providers to assist with information storage (such as cloud storage).
We may provide some of Your Personal Information to Third Party Service Providers for the purpose of analysing data or tracking usage. For example, We may use these services to find out where page requests come from, dates and times of page requests, details of any website that referred You to the Product and other details about Your usage of the Product. This information enables Us to understand patterns of usage of the Product, and to improve the Product.
We may use Third Party Service Providers to host the Product. If this occurs, that Third Party Service Provider is likely to have access to some of Your Personal Information.
We may allow third parties to advertise on the Product. These third parties may use cookies in connection with their advertisements (see the "Cookies" clause in this Privacy Policy).
However, We only share Your Personal Information with a Third Party Service Provider if that provider agrees to Our privacy standards as set out in this Privacy Policy.
Your Personal Information will not be sold or otherwise transferred to other third parties without Your approval.
Notwithstanding the other provisions of this Privacy Policy, We may provide Your Personal Information to a third party or to third parties in order to protect the rights, property or safety, of Us, Our customers or third parties, or as otherwise required by law.
We will not knowingly share Your Personal Information with any third parties other than in accordance with this Privacy Policy.
If Your Personal Information might be provided to a third party in a manner which is other than as explained in this Privacy Policy, You will be notified. You will also have the opportunity to request Us not to share that information.
7. RELATED ENTITIES
We may share Your Personal Information, including Personal Information that identifies You personally, with any of Our parent companies, subsidiary companies, affiliates or other trusted related entities.
However, We only share Your Personal Information with a trusted related entity if that entity agrees to Our privacy standards as set out in this Privacy Policy.
8. COMBINING INFORMATION
We may combine, link or aggregate some of Your information in order to obtain a better understanding of Your requirements. This may enable Us to better design the Product and may also assist with Our business or administration requirements.
9. HOW YOUR INFORMATION IS USED
a. We use Your Personal Information to help us improve your experience with Our Product. We may use Your Personal Information for purposes including but not limited to:
I. order fulfilment.
II. providing customer service to You.
III. marketing and advertising to You including both direct and indirect marketing and advertising and including marketing and advertising about products that may interest You based on Your personal preferences or demographics.
IV. advising You about updates to the Product or related Items.
10. VULNERABLE USERS
We may collect information from specific categories of users who may be particularly vulnerable, including: children, elderly and disabled persons.
Information collected from vulnerable users in accordance with this clause may include age, gender, user preferences will be used to assist development of the website to improve user experiences and provide requested services.
Information collected from vulnerable users in accordance with this clause, is collected, used and if applicable, disclosed, only as permitted by law. The Information collected from our website is used for the provision of services requested from NORTEC or an associated entity.
11. MERGER, RESTRUCTURE OR SALE OF OUR BUSINESS
Part or all of Our business may be merged, restructured or sold including but not limited to through an ordinary sale of business or of stock, a corporate reorganisation, a change in control, bankruptcy or insolvency proceedings.
In the event that such a merger, restructure or sale occurs as described in the preceding sub-clause hereof, We may transfer Your Personal Information, including personally identifiable information, as part of that merger, restructure or sale.
12. INFORMATION YOU RELEASE
You acknowledge and agree that if You publish or submit Personal Information in publicly accessible sections of the Product (such as forums, bulletin boards, chat rooms, or other similar sections), then You are solely responsible for the release of that Personal Information and We are not liable or responsible in relation to the release of that Personal Information.
13. EMAIL OPT IN/OUT
If You receive an email from Us in relation to the Product and would prefer not to receive such correspondence in the future, You may follow the instructions in the email to opt out of future correspondence. You may also contact Us, using the details at the bottom of this Privacy Policy, in order to opt out of future correspondence. We will make all reasonable efforts to promptly comply with Your requests. However, You may receive subsequent correspondence from Us while Your request is being handled.
14. ACCESSING, UPDATING AND CORRECTING YOUR PERSONAL INFORMATION
You have the right to request access to any of Your Personal Information which We are holding.
You have the right to request that any of Your Personal Information which We are holding be updated or corrected.
In order to request access, an update or a correction to Your Personal Information, you may contact us using the details at the end of this Privacy Policy.
15. DISCLAIMER REGARDING SECURITY
By continuing to use the Product, You agree to the terms of this Privacy Policy. You acknowledge, agree and accept that no transmission of information or data via the internet is completely secure. You acknowledge, agree and accept that We do not guarantee or warrant the security of any information that You provide to Us, and that You transmit such information at Your own risk.
16. CHANGES TO THIS POLICY
We may make changes to this Privacy Policy at any time in Our sole discretion.
If We make changes to this Privacy Policy, unless We obtain Your express consent to those changes, then such changes will only apply to any information that We obtain from You after the date that the changes take effect.
If We make changes to this Privacy Policy, Your continued use of the Product after the date that the changes take effect confirms that You acknowledge, accept and agree to those changes.
17. COMPLAINTS
We take customer satisfaction very seriously. If You have a complaint in relation to Our handling of Your Personal Information, We will endeavour to handle it promptly and fairly. For Your information, an overview of Our complaints handling procedure is as follows:
I. Any complaints are forwarded to Our complaints officer for review. We aim to review all complaints within 7 days of receiving them (although this cannot be guaranteed). If necessary, the complaints officer may then refer the complaint to another section within Our organisation for consideration. If further information is required, We may contact You to request that information. If We accept fault in relation to the complaint then We will propose a resolution (which may or may not be the same as any resolution proposed by You). If We do not accept fault, then We will contact You to advise You of this. We aim to complete this entire process within 21 days, provided that We are provided complete information in the first place (although this cannot be guaranteed). However, if You do not provide complete information then this is likely to delay the handling of Your complaint.
II. All complaints should be provided in writing either by email or regular mail, using the contact details at the end of this privacy policy. Describe the nature of your complaint including any relevant dates, people involved, any consequences that have occurred, and what you believe should be done to rectify the issue. We will endeavour to respond within 21 days, although we cannot guarantee this.
III. If You are not satisfied with Our response to Your complaint, You may refer your complaint to the relevant external dispute resolution organisation in Your area.
18. CONTACT US
You can contact us about this Privacy Policy by completing the contact form on the website or email us at: nortec@nortec.org.au
Effective Date: 08/11/2024